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Published Authors

António J. Balsinha, MCs
Higher Institute Of Management, Lisbon, Portugal
B2b Marketing In The Industrial Painting Sector
This dissertation aims to realize the importance of after-sales service in the international B2B business. The case analyzed is a company that sells a product for companies in the industrial sector and that maintains the connection with the business customers due the way the sales professional tracks the business relationship after sales.The literature review highlights the importance of the relationship

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